Never Miss a Letter with Our Australian Postal Address Service
Traveling through Australia and constantly on the go? We’ve got your back. With our Mail Holding Service, you’ll get a trusted Australian address to receive and safely store your mail, from essential documents like your TFN to banking info and beyond.
Whether you're exploring the cities or off the beaten track, we’ll keep your important mail secure and ready when you need it.
Stay focused on your adventure, and leave the mail hassle to us!
How it works
1.Sign up
Get your own Australian mailing address in a few clicks
2. We Receive Your Mail
We receive your letters and packages, then scan or forward them to you.
3. Stay Updated
You get a notification every time something arrives. We can send it anywhere in Australia!
What’s Included?
1. A secure Postal Address in Australia Receive all your mail and parcels at a fixed address. We’ll scan your letters and send them to you via email.
2. Receipt and Forwarding Services. Securely receive your important mail and parcels, with options to hold or forward them. We can store your items in our office for up to one year or forward them to an address of your choice (shipping costs covered by you).
3. Secure Storage. Your mail and parcels are stored safely until you’re ready to collect or forward them.
4. Prompt Notifications. Get instant email alerts whenever new mail arrives for you
Why Choose our Mail Holding?
1. Flexible & Convenient: Ideal for backpackers, travelers, and digital nomads.
2. Secure: We ensure your mail is stored safely and securely.
3. Fast: Instant notifications when we receive your mail.
FAQ’s
Our Mail Holding Service is available for up to one year. You can use it for the full year to receive, store, and forward your mail as needed. After the one-year period, we'll contact you regarding the next steps.
Our Mail Holding Service is ideal for anyone who is traveling, living between different locations, or without a permanent address in Australia. Here’s why it’s a must-have:
✓Stay Connected: Keep receiving important documents like your TFN,banking information, job-related mail, or personal parcels—even when you’re on the move.
✓Avoid Missing Critical Mail: Whether you're away for a short trip or living indifferent cities, we ensure your mail is safely received, scanned, and sent to you—so you never miss an important document.
✓Peace of Mind: With your mail safely stored and forwarded as needed, you won’t have to worry about your documents getting lost or delayed.
✓Flexibility: You’re not tied to a permanent address, so you can manage your mail according to your travel schedule—scan, store, or forward it wherever you go.
This service is available for individuals in Australia on a valid Working Holiday, Student Visa or Tourist Visa. Please review our terms of use before purchasing.
Yes, you can! During our business hours, we’re happy to arrange a pick-up for you. Just let us know in advance, and we’ll make sure your mail is ready when you arrive at our office. Alternatively, we can hold your mail for up to six months, giving you plenty of time to retrieve it or have it forwarded.
Yes! We can forward your mail or parcels to wherever you are in Australia (at your expense). It’s easy, even when you’re on the move.
Absolutely! Our address is perfect for handling official processes in Australia, including receiving your TFN, bank documents, or other mail.
We’ll notify you by email as soon as we receive anything. We can scan and send you letters quickly, and for parcels, we’ll let you know right away so you can arrange pickup or forwarding
If it’s urgent, we’ll notify you immediately by email. If needed, we can quickly scan the document or arrange expedited shipping (at your cost).
No problem! We’ll notify you as soon as they arrive and can arrange forwarding them to your location or store them until you’re ready to collect.
Our service is for individual use, as each address is linked to one account. If you’re a couple or traveling with friends, each person will need to sign up separately to ensure their mail is securely handled.
Once you sign up, you'll receive a unique postal address in Australia. All mails and parcels addressed to you will be securely received at this address. We’ll scan all
letters and send them to you via email, ensuring you never miss important documents. You can choose to have the original mail or parcels forwarded to you
(at your cost), or we can hold them at our office until you’re ready to collect them.
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Terms and Conditions for Your Aussie Postal Address.
- Service Eligibility:
Your Postal Address service is not available for Australian residents
This service cannot be used for business/ commercial purposes
This service is for individual use only (1 account per person). Mail for other
persons (i.e friends/ partners / spouses) will be automatically returned to sender
Non-Refundable
All payments for this service are non-refundable. Once the service is activated,
no refunds will be provided, regardless of usage.
Mail Handling
We will securely receive and store your mail. You will be notified upon receipt of
mail or parcels.
We receive letters, parcels, and packages on your behalf at the designated
mailing address.
Upon receiving any item, you will be notified via the email address provided
during registration.
OZ Travel Mates reserve the right to open mail that appears to be fraudulent or
dangerous
- Forwarding Service
You can request to have your packages or parcels forwarded to any address
within Australia.
We provide mail and package forwarding to any address within Australia. Please
note that postage fees will be your responsibility and are not included in our
Form to complete :
Name*
Last Name*
Email*
Mobile * (with the area code)
Date of arrival, or start of service*
By Checking this box you confirm that you agree to our Terms
And Conditions and have read our Privacy Policy
I agree to receive marketing emails from Oz Travel Mates These
emails may include promotions, updates, and special offers. You
can unsubscribe at any timeservice.
All forwarding requests must be made via email or phone number.
Pickup and Collection:
Mail can be collected from our secure facility during designated business hours.
Photo identification may be required when collecting mail in person.
Liability and Insurance:
While we take utmost care in handling your mail, OZ Travel Mates is not responsible for
any loss, damage, or delay of items once they leave our facility or are forwarded to
you. You are responsible for ensuring your contact and delivery details are up to date.
Abandoned Mail:
Any mail that remains uncollected or unclaimed after 365 days will be considered
abandoned and may be disposed of at our discretion.
Prohibited Items:
We do not accept items that are illegal, hazardous, or restricted by Australian postal
regulations.
If we receive any such items, they will be reported to the relevant authorities.
Service Changes and Termination:
OZ Travel Mates reserves the right to change or discontinue the mail-holding service at
any time. You may cancel your subscription at any time, but refunds are not available
for partial or unused months.
Duration and Cancellation
The service is ongoing until cancelled. You can cancel the service at any time, but no
refund will be issued for the remaining period.
Privacy and Data Security:
We respect your privacy and handle your information in compliance with Australian
privacy laws. Your data will not be shared with third parties without your consent.
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